Overview: Integrated Desktop

Integrated Desktop is a technology solution that provides customers with a single outsourced technology service encompassing all aspects of financial sector technology. The service can be delivered globally with a particular focus on key technology centers in Asia, Europe and the U.S. Leveraging almost 30 years of experience, the platform blends security, compliance and engineering best practices with the latest advances in cloud, desktop and mobile technology. The solution is fully managed with a 24×7, white glove support desk.

  • Fully managed solution providing ongoing management of financial institutions’ workspaces with a 24×7 desktop and white glove support. Shifted focus from providing private cloud IT solutions to managing public cloud-based environments
  • Integrated desktop supports clients by creating modernized work-space environments leveraging the latest advances in cloud, desktop and mobile technology. The solution grants full user preference flexibility across Windows, Mac, Microsoft 365, and Google Workspace
  • Strong focus on managing Microsoft public cloud environments, specifically delivering Microsoft 365, employing a disciplined engineering approach to establish best practices in managing clients’ cloud infrastructures to drive a scalable service model. Options is a Microsoft gold partner with expertise migrating and supporting financial sector clients’ usage of Office 365 in the public cloud
  • Provides secure global remote access solutions to hosted applications, desktops and virtual desktops through a resilient global deployment
  • All services are tailored to heavily-regulated financial institutions and therefore are fully FINRA compliant and include enhanced security and compliance solutions, such as: mail archiving; telephony recording & archiving (Mifid II compliant); secure bring your own device (BYOD) management; daily, weekly and monthly backups; etc

24×7 follow-the-sun approach for:

  • Global Support Desk
  • Engineering
  • Network Operations Center

Frictionless Scalability

  • Scale workspace management as the organization evolves with no need to expand (or downsize) teams and up-front tech investments


Microsoft Solutions Partner

  • Industry-leading partnership with Microsoft with incentives for employees

Cost Reduction

  • Subscription based transparent and controlled cost
  • Retain limited number of leadership roles that manage IT strategy