Unrivalled 'Follow the Sun' Global Support Desk

Experience unparalleled support with Options' 'Follow the Sun’ Global Support Desk, delivering platinum-level assistance 24/7, 365 days a year.

Options’ ‘Follow the Sun’ Global Support Desk is your dedicated partner for seamless business operations. Providing platinum-level support 24/7 at a fraction of in-house costs, our seasoned tech experts deliver transparent, tailored assistance to the investment industry.

With over 30 years of excellence, we prioritise client experience through customized SLAs, ensuring you stay ahead with timely technology enhancements.

Join us in the pursuit of technology excellence where your success is our ultimate goal.

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Having a Technical Issue?

Contact our Global Support and Engineering Teams

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Technical Support Desks

For immediate assistance, call our Technical Support Desk now.

Options Support
UK & Europe

+44 20 7070 5222

North America

+1 646-205-2555

Asia & Pacific Region

+852 3166 5222

Activ Financial Support
UK & Europe

+44 203 327 8290

North America

+1 646-307-0690

Asia & Pacific Region

+813 4589 2903

Service Status

View our Service Status Page for real-time updates on the performance and availability of our services.

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Atlas

Launch Atlas to identify circuit issues and monitor latency on key routes in real-time.

Launch Atlas

Support Tools

Enhanced user control and support

Remote Assistance

Access our Remote Assistance Service powered by LogMeIn for quick and efficient technical support.

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Options VPN Client

Secure your connection with our VPN client for safe, private, and unrestricted internet access.

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Reset Password & Unlocking Account

Self-Service Portal for hassle-free password resets and account unlocks.

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