AtlasApps White Glove Support
Your Infrastructure, Backed by Real Humans Who Know Capital Markets.
With AtlasApps, support isn’t a ticket queue, it’s a relationship. Our white glove support model gives you direct access to financial systems infrastructure experts who understand your environment, your workflows, and the critical importance of uptime and speed in capital markets.
Key Services:
- 24×7 Support Desk: Round-the-clock access to responsive, technically fluent support.
- Technical Account Management: A dedicated advisor who understands your architecture and acts as your internal advocate.
- Project & Delivery Management: Proactive coordination of onboarding, migrations, and upgrades to meet deadlines with zero surprises.
Use Cases by Segment:
- ISVs / SaaS Vendors: Dedicated launch and migration support for critical trading applications.
- Buy/Sell-Side Institutions: L1-L3 operational support for in-house deployed tools and platforms.
- FinTech Platforms: Embedded support for evolving digital platforms with regulated workflows.