Scaling a company globally, with increasingly complex operations and a rapidly expanding customer base, is one of the most difficult challenges a management team can face. To this end, it’s the firms that continue to deliver for customers while scaling-up that set themselves apart and become world-beaters.
Many of our customers are aware that we run a daily operations call for an hour from 9am ET to 10am ET every morning. It is not unusual for 50 or more people to be on the call, albeit many of them are on mute.
When I first joined Options in late 2012, I was in awe of the company’s capabilities. In Wombat, we had run a partially cloud-based infrastructure, facilitating a global 24x7 development organisation with all the key data and services running from one data centre in Belfast. Having come from this background, I then found myself in the steering group for the global desktop management and support solution for NYSE Euronext.
The term ‘bug’ has firmly entered our everyday lexicon. No doubt driven by the mainstream press coverage of the Millennium Bug and the more recent Heartbleed, Shellshock and Ghost. Indeed, I recently overheard an elderly couple on the tube discussing Ghost only hours after it was officially announced. Read more
We had the opportunity to meet with the folks at Solarflare this past week and get caught up on their latest product road maps. Impressive as their growth has been (with a few years of doubling revenue under their belt) it doesn’t take much of a squint to see a far greater opportunity on the road ahead for them.
Skype For Business (formerly Microsoft Lync) is not only one of the most popular apps on the Core platform, it is also one of the most popular apps we use in Options. I literally use it every hour of the working day (checkout the below view of my app activity in a day thanks to Read more
A recent study has shown that moving house can be a more traumatic experience than divorce. Often though, moving office can be even worse. Done badly, you can bury key people for months under needless email and disrupt the workflow of the entire firm. Done well, your team can leave their old office on Friday, arrive at the new one on Monday and hardly notice a difference.