Five Reasons Your Organisation Needs Skype For Business

Five Reasons Your Organisation Needs Skype For Business

Five Reasons Your Organisation Needs Skype For Business

Skype For Business (formerly Microsoft Lync) is not only one of the most popular apps on the Core platform, it is also one of the most popular apps we use in Options. I literally use it every hour of the working day (checkout the below view of my app activity in a day thanks to RescueTime) and it has transformed how I communicate and collaborate both internally and externally, with the wider Options team and our clients; cutting down on emails, boosting productivity and making sharing a snap.

So, whether you’re a Skype For Business power user, a new user or are considering making it a part of your organisation’s managed platform, we’ve pulled together a list of five top tips for getting the very most out of it:

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1. Set-up a Meeting and Conference Call with One-Click

Skype For Business has great integration with Outlook with a nice add-on for your calendar. If you have it installed, then users can simply click on the “New Skype For Business Meeting” button and instantly create a meeting invite that automatically includes a conference bridge with handy options to join via Skype or by phone.

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2. Get Skype For Business to Call You

If I want to jump on a call at home or if I’m about to head out of the office and want to join the meeting on the move I will get Skype For Business to call me. Just go to Tools-Options-Phones and you can add a work, mobile, home and other number. (Bonus tip – these are the same numbers you can set for call forwarding or simultaneous ring, just click the phone icon at the bottom of your Skype For Business window to set that up).

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3. Let’s See a Show of Hands

At Options, we do a daily 1 hour call, open to the entire company and we regularly get 40-50 people from around the world who join it. It’s an amazingly effective way to stay abreast of what’s happening across the company, raise hot issues and get help and feedback from a wide group of smart folk. Skype For Business has a great Poll feature where you can ask a question and let everyone quickly vote on a range of options – injecting some democracy into any meeting.

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4. Share What You See

Skype For Business is the perfect tool for sharing and collaboration, just click on the “Share Screen” button and you can share an individual application or even your entire monitor (or multiple monitors). You can even pass control over to someone else in the meeting. If you’re feeling a little more creative, then the Whiteboard is useful for sharing a simple drawing – although it’s a little clunky with a touchpad on a laptop.

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5. Skype For Business on the Go

Finally, the recent versions of Lync / Skype For Business available on iOS and Android are very slick. They are a great way to keep the conversation going while you’re on the go or to just to check if your colleague is available before calling them (using SFB of course!).

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So if there’s anything crucial we’ve missed above, or if you’re considering adding Skype For Business to your platform, then feel free to get in touch.

– Stephen Morrow

SVP, Global Account Management

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